La P - guest reviews and rating

Whilst we did not have our original choice of apartment we were offered a spacious apartment which suited our needs. The apartment was great for us a family of 2 adults and three boys aged 17,17 and 14. The only downside to the apartment was the bathroom which was only accessed through our bedroom but it did have a jacuzzi!!The appliances were new and the apartment was spotlessly clean. We feel that the other two toilets in the apartment should have a shower in them as they are big enough to accommodate this.
The area around is not so great as Darling bar, Sexy Gogo nad Atlas cabaret share the same street however we did not have a problem with this after the guys trying to entice you in saw us on a regular basis as a family. Prague is a wonderful place and we would stay in the apartment again

This was a fantastic place to stay, extremely central, well fit-out and great value for money. It comes highly recommended by my fiancee and I.

This room is the best solution for family with 2-3 kids.
The apartment is very big ,so my son could run and feel free.
Nice view to the garden,very close to the center."BILA" supermarket is 1 min from the appartment.
This is my third time in Prague,and I think this time the accomodation was the best.

The apartment was alright; perhaps a little disappointing. The couch wasn't terribly clean or comfortable, but the bed was we used in the living room was fine. Decor was sparse, but that wasn't a problem. The kitchen was very nicely equipped. Our biggest disappointment probably involved the bathroom facilities. The sole toilet was in a small, dark room with no night or natural light. The only shower was in another bathroom and had no shower curtain.

The location was perfect and the owner was great. Otherwise, no other comments.

I have never been in such a dirty apartment. There was 1 cm of dust on the bed frames and other furniture. The table was disgustingly dirty and covered with an even dirtier tablecloth. Spiders and spiderwebs were everywhere and in every corner. Dust and hair were under and beside furniture and in every corner. The bathroom sink was clogged. It was not possible to open the windows without a mountain of birds feces and feathers flying inside the apartment. Because we chose the apartment for us and for our friends we felt terribly responsible with our friends and had to try to clean whatever possible before their arrival.
I also found very annoying not been able to pay with credit card. This was not because the agency is not equipped to accept credit cards (the deposit was directly credited to my credit card), but I suspect in order to reduce taxable income.
I am considering writing a negative review to be posted in other international travel websites.

Our answer: We all are very sorry for the problems in the apartments La Prague and forwarded the feedback directly to the apartment manager, please see his response bellow:

Dear Simonetta Sipione,
We would like to apologize deeply for the problems you experienced in our apartment! We are very sorry that you did not mention anything while being in Prague as we would be able to send the cleaner to the apartment immediately and the problem would be solved a.s.a.p. It seems that you got by mistake apartment that was not ready and clean yet. We are also very sorry for the troubles with Tv and Internet, our provider had technical problems for a few days and that is why there was no signal. As a compensation for all the troubles, we would like to offer you 3 days free of charge in our apartments for your next stay and also airport transfer at no cost!
I will personally make sure that no one else will experience similar problems in our apartments.
Kind regards,
Jan, Apartment Manager

Excellently appointed apartment just of Wensleslas Square. Very large rooms with all the equipment one would need-the balcony was ideal looking over the garden of the church behind. The 24hour security guard was much appreciated-especially when we had locked the apartment with the key inside-she was extremely helpful. A perfect break-we shall be back as there is more of Prague we want to visit. Many thanks.

Excellent service and appartment. We had a wonderful stay in Prague. We will definitelycome back and use the same service.

It was a beautiful building and apartment. We stayed with 4 people for 3 nights and had a great stay. Very spacious.
Tips for the owner: Blinds for the inner bedroom where the window looks into the living area. Should have at least 1 full length mirror...maybe in the entrance. Should also have a broom and some cleaning supplies. Tends to get a bit dusty after a day or two.

Our answer: All the tips were accepted by the manager and arranged ;-) Thank you!

Very well furnished and equiped - and very peaceful position. Would be better to have thicker or darker curtains in the main room - so that the early morning light does not wake you up. There is a problem with the bedroom radiator - we had to turn the themostat right down to stop a hammering sound that woke us up in the middle of the night.
It is not usual to have to pay before you move in, but if you do want this you need to may it clearer in your instructions. Finally a spare toilet roll would have been appreciated!!

Our answer: If the toiled paper is finished it is possible to collect another rolls at the reception.
Payment on the arrival is prefered by the manager because of bad experience from the past...
Daer curtains are at the moment only in 2 apartments. However, they will be soon in all the apartments.

perfektne ubytovanie priamo v centre
nadherny vyhlad, dobre vybavenie, nove zariadenie,dobry personal - super

despite not being in apartment we originally booked, the one Jan changed us to was excellent.He was extremely helpful e.g. had all our clothes washed and ironed at no cost, as the washing machine was faulty. He went out of his way to assist us in every way.
Also our driver, Milan, was courteous, informative, helpful and very reliable.

I traveld with my 2 grown-up sons. For the first time the 3 of us for a very long time. I booked the appartment on the internet and we did not really know what to expect. We were very surprised and we enjoyed our stay at the appartment. The interior was very modern and luxury and very much to our tast.
Just one suggestion. The bathroom was beautiful, but the missing link was a wall in the bath to prevent the shower to make the bathroomfloor wet.
For the rest only praise! We loved Prague, which is so very beautiful, we were very sorry that we had to leave already so soon!
Thank you for your service!

The apartment was beautiful. Very large,clean and comfortable with a fantastic view. Also - the driver was extremely helpful.

Our stay in Prague was most enjoyable thanks. The apartment was first class and your driver who met us at the airport was exceptionally helpful and friendly.
Altogether a first rate experience.
Thank You
Keith