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Hotel Tchaikovsky - guest reviews and rating

Ocena łączna : 87%
Pokoje : 92% Czystość : 96%
Personel : 87% Usługi pokojowe : 91%
Kolacja : 85% Położenie: 89%
Spokój : 88% Wartość pieniędzy : 88%
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  • Jana Krpatová (Para dorosłych / małżonkowie ), Czw 13.1.2011

    Byli jsme velmi spokojeni.

    Oceny gości : 100%

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  • yngve ramstedt (Para dorosłych / małżonkowie ), Sob 30.10.2010


    Hotelli oli sopiva ja lähellä keskusta , palvelu hyvä ja
    ystävällistä.

    MUTTA : WeB sivusto ja hotellissa kerrottiin että on
    käytössä korttit sekä että heillä on WIFI ,mutta kumpakaan
    ei ollut ja lähdösssä oli tulla ongelmia kuin luottokortti ei kelvannut , mistä saadaan rahaa yhtäkkiä ja minkälaisia
    ehdotuksia ei kelvannut vain rahaa,senlisäksi ottivat liika
    verrattuna meidän sopimus sopimus oli 220,00 EUR mutta
    heidän rahoissa ottivat 5830 .
    Ei hyvää

    Terveisiä
    Yngve Ramstedt

    Oceny gości : 70%

    Detailed rating »

  • , Czw 16.9.2010

    Oceny gości : 100%

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  • Georg Frater (Rodzina z małymi dziećmi ), Pon 6.9.2010

    Very nice hotel with many positive items listed below.

    Positives

    • excellent breakfast!
    • good location and close to Metro station

    Negatives

    • carpet appeared dirty and stained
    • need shower curtain in bathtub to shower properly
    • TV channels quite limited
    Oceny gości : 80%

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  • Graczyk Dariusz (Para dorosłych / małżonkowie ), Pon 11.5.2009

    We experienced huge problems with car parking.
    There was clear information about car parking available on Hotel internet home page.
    After arriving we learnt it was not true.
    The reception clerk (the man who was working on April 27th 7pm) wrongly informed us about the rules of car parking on the city streets. We have left the car on the street parking place close to the hotel, and went to the dinner. After we came back to the Hotel, we found that the car was removed to the City Police parking, due to its parking discordantly with the regulations. We felt misguided by the hotel staff.
    Finally we have lost time and money, and our staying at Prague was not so pleasant, it could be.
    We will inform about this inconvenience all our friends, who are going to visit Prague.

    Our answer: We are very sorry for the troubles that Mr. Dariusz experienced in the hotel Tchaikovsky a forwarded his feedback to the hotel manager asking for his statement.
    The response from the hotel manager, Mr. Gleich:

    Dear Business Partner,

    Upon recieving your e-mail, I personally checked the complaint of Mr Dariusz. First of all, I would like to say that we all regret what happened to the client. However, the receptionist who was on duty upon guest´s check-in, explained the parking possibilities to the guest in detail and he informed him that it´s NOT recommended to park in the „blue“ zone without valid parking card. Despite this recommendation, the guest parked in the blue area and his car was removed by police. Our staff was properly trained how to inform guests about parking possibilities, therefore I guarantee that Mr Dariusz was not misguided by the receptionist.

    Regarding our hotel website, there is absolutely no information about parking (as Mr Dariusz claims) and in case parking is mentioned on any other website, it means underground garage which was also offered to Mr Dariusz.

    Sincerely yours

    Hotel Management

    Positives

    • Calm place
    • Room comfort

    Negatives

    • Wrong information concerning parking
    Oceny gości : 10%

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  • Antonín Zoulík (Para homoseksualna ), Wt 24.3.2009

    Velmi klidný příjemný hotel v centru prahy

    Oceny gości : 90%

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  • D Coyne (Para młodych ludzi / małżonkow), Śr 17.12.2008

    Positives

    • Fab Room - loads of space.

    Negatives

    • No Tea/Coffee Facilitys in the rooms
    • No Shower Curtain
    • Taxi Service from hotel is outrageous...
    Oceny gości : 90%

    Detailed rating »

  • , Śr 8.10.2008

    Large clean rooms...nonsmoking rooms truly smoke free.
    Best breakfast we have ever seen in a smaller hotel - you won't go hungry here! If you are willing to walk, and like to walk, this is a great location...about 1/2 mile from Wenceslas Square, 1 mile from old town, 2 miles from castle...and of course, near metro's & trams for those who prefer. Good local restaurant around the corner, other good places all within 1/2 - 1 mile.

    Oceny gości : 100%

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  • Brian (Turysta solo ), Pt 3.10.2008

    Good location. V good room. No coffee facilitoes in room. Safe not working. Will stay again.

    Positives

    • Very big room, Clean bathroom - modern and lots of hot water
    • Warm. Well located and near metro or 10 min walk from main tourist spots.

    Negatives

    • No door/curtain for bath.
    • Always have to ring to get in our out as reception manned from a back room rather than desk.
    Oceny gości : 90%

    Detailed rating »

  • Edward Kimball (Para dorosłych / małżonkowie ), Czw 25.9.2008

    Overall we were very pleased. The location is about 6 blocks from a metro stop and about a 15-20 minute walk to Old Town. Very good value.

    Positives

    • Helpful (if not always cordial) staff
    • Beautiful artwork on walls of rooms and hallways

    Negatives

    • No shower curtain in bathroom; tough for us Americans to shower without making a mess
    • Wi-fi accessible only in (or very near) breakfast room, not in our bedroom
    Oceny gości : 90%

    Detailed rating »

  • Mari Lehtonen (Para dorosłych / małżonkowie ), Pt 19.9.2008

    Positives

    • Large rooms, nice bathroom, great breakfast, close to public transportation

    Negatives

    • No air conditioning, street noise early in the morning
    Oceny gości : 90%

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  • CERBU VALER (Grupa przyjaciół ), Śr 13.8.2008

    Oceny gości : 80%

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  • david hood (Para dorosłych / małżonkowie ), Pon 7.7.2008

    This is not just a hotel for hen and stags, I have stopped in many good 4 and 5 star hotels, you will not be unhappy with this hotel. Book the transfer from the airport good value and driver was great, like a tour guide.If you go to the castle you must go to Cowboys steaks and cocktails very cool bar

    Positives

    • great room size ( like a suite)

    Negatives

    • food not to english taste, quality ok
    Oceny gości : 100%

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  • Pavel Ševčík (Rodzina ze starszymi dziećmi ), Śr 18.6.2008

    Positives

    • velké pokoje

    Negatives

    • televize jen se zahraničními kanály
    Oceny gości : 90%

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  • Bartosz Niestrój (Para młodych ludzi / małżonkow), Pon 2.6.2008

    Positives

    • very good breakfast

    Negatives

    • no kettle in the room
    Oceny gości : 80%

    Detailed rating »

  • Michael Ambrosia (Para dorosłych / małżonkowie ), Wt 27.5.2008

    The room in this new or newly renovated hotel was spacious, clean and overall comfortable. We had a top floor room so the outside wall of the room was constricted by the angle of the roof line. I would opt for a lower floor. There was a safe and refrigerator provided which we found very convenient. The bathroom had a tub and shower nozzle but was lacking a shower curtain so showering was precarious. Breakfast was very good providing fruit, dairy, meats and a variety of breads. The location was a ten minute walk to old town but several trams were available within a one minute walk and an underground stop was a two minute walk. The tram stopped in the Casle Quarter across the river and the underground was two stops from old town.

    Positives

    • Location and public transportaion convienence

    Negatives

    • No shower curtain in bathroom
    Oceny gości : 90%

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  • Alexandra Niklová (Grupa przyjaciół ), Nie 25.5.2008

    Přeji všem krásný den,
    s pobytem i se všemi službami jsme byly moc spokojené. Vše proběhlo na jedničku. Věřím, že budou-li Vaše služby i nadále takové jakých se dostálo nám, tak budete mít jen nadmíru spokojené klienty.
    Přeji celé Vaši agentuře a Hotelu Tchajkovsky hodně dalších úspěchů.
    Ráda předám své zkušenosti svým přátelům a známým.

    Alexandra Niklová (velice spokojený klient)

    Oceny gości : 100%

    Detailed rating »

  • John Dingman (Para dorosłych / małżonkowie ), Śr 14.5.2008

    Very nice, we enjoyed our stay and service. Their was no food service but breakfast but it was very good.

    Thank you.

    Oceny gości : 90%

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  • Juraj Cirbus (Para młodych ludzi / małżonkow), Pon 25.2.2008

    Positives

    • poloha, moznost internetu

    Negatives

    • praskle umyvadlo, praskle steny, nefunkcni lampa
    Oceny gości : 90%

    Detailed rating »

  • Marco Henkel (Para młodych ludzi / małżonkow), Wt 28.8.2007

    Positives

    • location
    • staff
    • breakfast
    Oceny gości : 90%

    Detailed rating »

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