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Apartments River View - guest reviews and rating

Avaliação total: 92%
Quartos: 97% Limpeza: 96%
Pessoal: 96% Serviços: 96%
Jantar: 95% Localidade: 95%
Calma: 85% Valor de dinheiro: 90%
  • Backner Susanne, Qua 25.10.2017

    Beautiful location, apartments very well-suited for a class trip/group stay. The only negative issue is that the hotel staff told us to pay in Czech Crowns, and that this would be less expensive, when in fact we now paid about 100 EUR more for the accommodation than anticipated in your budget. This is VERY BAD.

    Our answer:
    Dear Ms. Susanne Backner,

    Thank you for your feedback on apartments River View. We are very sorry for your bad experience and hope that problems with payment, heating and water did not spoil your whole stay and your students were able to enjoy your time here.

    The problem actually is, that in the Czech repubic, the official currency are Czech Crowns. So if you decide to pay by a credit card, the companies in the Czech republic can not charge EUR or USD or other currency. They can only charge amounts in CZK. According to a law, we can accept EUR, but only in cash. I am afraid that this situation is in all the countries that do not have EUR as their official currency.

    Again, we are very sorry for all the troubles and hope that you were able to enjoy your time here.

    Thank you for your understanding and your patience.

    Kind regards from Prague,

    Alena Obstova
    Relations Manager

    ATHOS TRAVEL
    Milady Horakove 116/109
    160 00 Prague 6 - Hradcany
    Czech Republic
    Tel: +420 - 277 004 677

    www.a-hotel.com

    Positives

    • location
    • facilities

    Negatives

    • payment in crowns MUCH MORE EXPENSIVE than envisaged
    • heating did not work in the beginning
    • no warm water in one apartment, but was fixed
    Avaliação dos visitantes: 80%

    Detailed rating »

  • Anth (Grupode homens/mulheres), Seg 6.8.2012

    Brilliant apartments in a great location. Would definitely stay here again.

    Positives

    • Excellent location
    • Clean and tidy
    • Good transfer service
    Avaliação dos visitantes: 100%

    Detailed rating »

  • nelleke wiersma (Grupo de amigos), Qua 20.6.2012

    Voor vijf personen een bijzonder prettig en ruim appartement. Door openslaande deuren naar balkon en zicht op de rivier, de stad en omringende heuvels een plek om enorm van te genieten.

    Positives

    • Goede bedden. Vriendelijke werknemers. Verder zie boven.

    Negatives

    • Weinig handdoeken; twee per persoon zou ik wel het minimale vinden. Zelf halen of laten bezorgen (voor €15) ging mij iets te ver. Ook misten wij keukenlinnen.
    • Wel wat ongeloofwaardig dat heen- en terugreis per taxi zo enorm verschillen.
    Avaliação dos visitantes: 90%

    Detailed rating »

  • Gabor Komaromi (Grupo de amigos), Qua 23.12.2009

    We would recomend this accomodation to anyone. Very close everything and parking was never a hassel price very good. The hotel staff were very helpful with getting our bags for us as it was lost at the airport. Nothing bad to say about the accomodation at all.

    Avaliação dos visitantes: 100%

    Detailed rating »

  • Shlomo Ofner (Família com crianças pequenas), Qui 19.10.2006

    Positives

    • very nice appartment, well equipped, newly refurbished
    • center location
    • transportation - reasonable price - directly from airport to appartment

    Negatives

    • very close to the road - noisy
    • better if had 2 WC rooms (for 7 people)
    • need to explain in advance the issues with the payments/safety and the very high Euro rate (30KCZ per EURO!)
    Avaliação dos visitantes: 90%

    Detailed rating »

  • Brendan Power (Grupo de amigos), Seg 18.9.2006

    Avaliação dos visitantes: 90%

    Detailed rating »